How much does GoTo Connect cost per month?

GoTo Connect pricing typically ranges from $22-$32 per user per month depending on tier and seat count. It is one of the most competitively priced UCaaS platforms for businesses under 100 users.

Is GoTo Connect good for small businesses?

Yes. GoTo Connect is specifically built for SMBs. It has a simple admin portal, includes a visual dial plan editor, and bundles phone, video, and messaging in every plan without enterprise complexity.

What happened to GoTo Connect (formerly Jive)?

GoTo Connect was originally Jive Communications, acquired by LogMeIn (now GoTo). The platform has been significantly rebuilt and modernized. It retains Jive's SMB focus while adding video conferencing and modern integrations.

GoTo Connect Review 2026: Pricing, Pros & Cons

Our view

GoTo Connect is the platform we recommend when a company wants clean, reliable UCaaS without paying for features they'll never use. It rarely wows anyone, and that's the point. For 20–100 person businesses with straightforward calling needs, it consistently delivers the best price-to-reliability ratio on the market.

What it costs in 2026

Phone System

^$19_/user/mo

Unlimited calling (US & Canada)
Auto attendant
Call forwarding & routing
Mobile & desktop apps

Honest pros and cons

Strengths

Consistently strong uptime and call quality
Simple admin, non-technical staff can manage it
Competitive all-inclusive pricing, few hidden add-ons
Strong US-based customer support
Fast implementation, most companies are live in days

Weaknesses

Thinner integration ecosystem vs RingCentral or Zoom
Contact center features are lighter than purpose-built CCaaS
Limited global PSTN coverage compared to enterprise players
Analytics less granular than mid-market competitors

Who GoTo Connect fits

Strong fit if you are…

10–100 employees with standard calling and basic routing needs
Migrating off an on-prem system and want the simplest cloud landing
Price-sensitive with no contact-center requirements
A company where non-IT staff will manage the phone system

Probably not a fit if you are…

200+ employees with complex multi-site routing requirements
Heavily reliant on Salesforce or deep CRM integration
Running a contact center with skills-based routing needs

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Head-to-Head Comparisons

GoTo Connect vs RingCentral → GoTo Connect vs Zoom Phone → GoTo Connect vs Dialpad → GoTo Connect vs 8x8 → GoTo Connect vs Nextiva →

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GoTo Connect Business VoIP Review 2026