A mature global UCaaS platform with strong bundled contact-center options. One of the best choices for multi-region businesses that need a single vendor for both UCaaS and CCaaS.
8x8 is often overlooked in favor of the louder brands, but it earns its place on shortlists for two reasons: global PSTN coverage that rivals RingCentral, and a genuinely integrated UCaaS + CCaaS story. If you need a single vendor for both, 8x8 deserves a serious look. For domestic-only SMB, you're probably paying for global capacity you'll never use.
Want the full cost picture rather than the summary? Our 8x8 pricing guide for 2026 breaks down every plan tier, the price at each team size, add-on fees, taxes, and the contract terms that move the number.
Don’t pay list price. The rates above are published list prices. Quoting through us, you can generally expect 30%+ off list on annual and multi-year agreements.
We'll quote 8x8 alongside the right alternatives at wholesale rates, and run the global vs domestic math for your footprint.
8x8 pricing ranges from approximately $24-$44 per user per month depending on the plan tier. Volume discounts for 50+ users are significant, and bundled UCaaS + CCaaS packages can reduce per-seat costs.
8x8 is stronger for organizations that need bundled UCaaS and contact center on a single platform, especially with international calling needs. RingCentral has a larger integration ecosystem and more third-party app support. The best choice depends on your specific requirements.
Yes. 8x8 offers native contact center (CCaaS) capabilities bundled with its UCaaS platform. This is a key differentiator. Most competitors require a separate CCaaS product from a different vendor.