Nextiva Pricing in 2026

Nextiva plans and list prices

Core is the standard business phone system. Engage is Core plus inbound contact center capability. Both get cheaper as seat count rises, so the entry price is the 1 to 5 seat rate. Figures below are annual contract list, verified June 7, 2026.

Plan	List, 1 to 5 seats	List, 500+ seats	Approx. monthly billing	What is included
Core	$30/user/mo	$19/user/mo	about $36/user/mo	Unlimited calling, video for up to 45 participants, SMS, team messaging, voicemail, auto attendant, Outlook and Google Workspace integration
Engage	$40/user/mo	$26/user/mo	about $48/user/mo	Everything in Core plus contact center queues, skills based routing, real time dashboards, and CRM integrations including Salesforce

Monthly figures apply the 20 percent premium for dropping the annual commitment. There is no free tier, but a free trial is available.

What you actually pay by team size

Set your team size below. The calculator shows the published list price for that seat band and the range we see on recently signed Nextiva agreements at the same size.

Nextiva list pricing and the discount bands behind the calculator were last verified on June 7, 2026.

Nextiva discounts by seat count on its published rate card, then the deal is discounted again when quoted through a partner. Below is list at every band, plus the discount range we typically see on signed agreements. The bands are set conservatively, so a real quote should beat the estimate rather than miss it.

Seats	Core list	Engage list	Typical discount off list
1 to 5	$30	$40	Core 20% to 26%, Engage 27% to 33%
6 to 10	$28	$38	18% to 24% on both plans
11 to 24	$26	$35	Core 20% to 26%, Engage 18% to 24%
25 to 50	$24	$33	Core 19% to 25%, Engage 20% to 26%
51 to 100	$22	$30	Core 35% to 41%, Engage 23% to 29%
101 to 250	$21	$28	Core 37% to 43%, Engage 18% to 24%
251 to 500	$20	$27	Core 40% to 46%, Engage 34% to 40%
500+	$19	$26	Quoted deal by deal, no published band

List figures are per user per month, annual contract, before taxes. The right column is stated conservatively and varies with term and product mix.

A worked example at 50 seats

Fifty seats on Core sits in the 25 to 50 band, so list is $24 per user per month. That is $1,200 a month, or $14,400 a year. Negotiated, the same 50 seats typically land near $900 to $980 a month. Same platform, same contract, roughly $2,600 to $3,600 a year apart.

Cross the 51 seat line and the gap widens, because the band price and the partner discount both improve. One hundred seats on Core lists at $22 per user, or $2,200 a month, and negotiated it lands nearer $1,300 to $1,430. Over three years that difference runs about $28,000 to $32,000.

Get the exact Nextiva number for your seat count →

What the plans include

Core covers what a normal business phone system needs. Engage exists for teams answering inbound volume in queues. The honest test is whether anyone's job is taking calls off a queue. If not, Core is the plan and the extra $10 is headroom you will not use.

Feature	Core	Engage
Unlimited US and Canada calling	Included	Included
Video meetings	45 participants	45 participants
SMS and team messaging	Included	Included
Voicemail and voicemail to email	Included	Included
Auto attendant	Included	Included
Outlook and Google Workspace	Included	Included
Call recording	Included	Included
Voicemail transcription	Included	Included
Advanced analytics, real time dashboards	Not included	Included
Contact center queues	Not included	Included
Skills based routing	Not included	Included
CRM integrations including Salesforce	Not included	Included
AI transcription	Add-on	Add-on
International calling	Add-on	Add-on
Workforce management	Not included	Separate product
Uptime SLA	99.999%	99.999%
24/7 US based support	Included	Included

Core excludes advanced analytics, CRM integration, and contact center features. Those three are the reason to move to Engage. Engage excludes workforce management, so forecasting, scheduling, and adherence tracking is a separate product.

Add-ons that change the bill

The per-seat rate is the biggest line, rarely the only one. Price these before you sign.

• Extra phone numbers. One direct number per user is included. Additional local DIDs are priced per number per month and quoted rather than published.
• Toll-free numbers and minutes. A monthly charge per number, plus inbound minutes billed separately. This is the most common reason a first invoice beats the quote. Have your current toll-free volume priced explicitly.
• International calling. Not included on either plan. Sold as an add-on, per minute by destination. Get the country rates in writing.
• Call recording retention. Recording is included from Core up. Retention beyond the standard window costs extra, and regulated industries usually need longer.
• AI transcription. An add-on at Nextiva, not included. If AI note taking matters, compare the all-in number against providers that bundle it.
• Contact center seats. Engage covers inbound queues for a normal support desk. Full CCaaS with workforce and quality management is a separate SKU priced per agent.
• E911 and address management. A small per-line regulatory charge on every seat and location. Small alone, real at 200 seats.
• Desk phones. A basic Yealink T33G or Poly E100 is about $3 a month to rent or $100 to buy. Premium Yealink T44G or Poly E300 is $5 or $150. Executive T54W or Poly E500 is $7 or $250. Renting for 36 months costs $108, more than buying, so rent for cash flow, not total cost. More on VoIP phone hardware.

Taxes, fees and surcharges

Every price on this page is pre-tax, as is every price any provider advertises. Telecom is taxed differently from software, and the difference lands on the invoice. Expect Universal Service Fund contributions, a regulatory recovery fee, per-line 911 fees, and state and local telecom tax, together adding 10 to 20 percent.

In practice, 50 seats at the $24 list rate is $1,200 a month and invoices at roughly $1,320 to $1,440. The taxes were never in the number you were shown. Ask for a sample invoice before signing, and see our guide to VoIP taxes and fees.

Contract terms and what drives the price

Four variables set the rate you are offered, and only one is the plan you pick.

• Annual versus monthly. Monthly costs about 20 percent more per seat, worth paying only if you expect to switch inside a year.
• Term length. One, two, and three year terms are available, and each extra year buys a few more points off. Three years is the standard.
• Seat thresholds. Nextiva prices in bands and the 51 seat line matters most. Crossing it improves both the published rate and the discount, so count contractors and shared devices first.
• Product mix. Bundling Engage licenses or contact center agents raises deal value, which is the main lever on the UCaaS rate.

Two clauses deserve attention. Most agreements auto-renew unless you give written notice, commonly 30 to 60 days out, so diary that date the day you sign. Early termination makes the remaining committed value due. If headcount is uncertain, negotiate a ramp.

Hidden costs and what surprises people

Our view, from quoting these deals rather than reading the website:

• The advertised price is the volume price. The low end of a published range belongs to the largest customers on the longest terms. A 12 person company pays the top of the band.
• Porting timelines. Porting is free but not instant. Carriers reject requests over mismatched account details, which pushes the cutover. Assume one overlapping month of paying both carriers.
• Professional services. One auto attendant is simple. A multi-site build with layered menus, after-hours routing, and paging gets quoted separately.
• Adding seats mid-term. New seats do not inherit your negotiated rate unless the contract says so. Seat 51 can price at list while seats 1 to 50 sit at a discount.
• Renewal uplift. Where most of the money is lost, quietly. A deeply discounted deal can renew close to list if nobody opens the conversation.
• Hardware refresh. Phones bought at the start of a three year term are three years old at renewal. Put that cycle in total cost.

How Nextiva pricing compares

Entry list price is what buyers compare first, so here is Nextiva against the platforms it usually shares a shortlist with.

Provider	Entry list price	Monthly premium	Free trial	Head to head
Nextiva	$30/user/mo	about 20%	Yes	This page
RingCentral	$30/user/mo	about 15%	No	Nextiva vs RingCentral
Zoom Phone	$16/user/mo	about 20%	Yes	Nextiva vs Zoom Phone
GoTo Connect	$27/user/mo	about 15%	Yes	GoTo Connect vs Nextiva
8x8	$28/user/mo	about 20%	Yes	8x8 vs Nextiva
Dialpad	$20/user/mo	about 20%	Yes	Dialpad vs Nextiva

On sticker price Nextiva ties RingCentral at the top of this group, which is not the whole story. Nextiva includes call recording and 24/7 US-based support on its entry plan and several of these competitors charge for both, so a like for like configuration is closer than the headline. Where Nextiva wins on cost is 51 seats and above, and where it wins overall is support, which is why it holds 4 out of 5 in our full Nextiva review.

How to pay less than list

The checklist we run on every Nextiva quote.

• Sign annual rather than monthly unless you need the flexibility. That alone is about 20 percent.
• Get band pricing written in, so seats added mid-term inherit your rate instead of reverting to list.
• Mix your licenses. Put Engage only on people who work a queue. Buying one tier for everyone is the most common waste.
• If you are within a few seats of a threshold, especially 51, price the deal at the higher band.
• Cap the renewal increase in the original contract and diary the notice date.
• Quote Nextiva against two real alternatives at once. A competing quote is the only leverage that reliably moves a rate.
• Use an advisor. We hold wholesale agreements across the market. Our compensation comes from the provider, so the quote costs you nothing.

Get a Nextiva quote at wholesale rates →