The AI-native platform against a value-driven UCaaS provider built for calling across the Americas. Different strengths for different teams.
Dialpad is the pick for teams that will use built-in AI and want a modern app. net2phone is the pick for cost-conscious SMBs, especially those calling across the US, Canada, and Latin America, that want straightforward UCaaS at strong value.
Published annual list prices. net2phone is known for aggressive negotiated rates. Through us, both generally run 30%+ below list.
| Tier | Dialpad | net2phone |
|---|---|---|
| Entry | $15/user/mo (Standard) | $25/user/mo (Unite Essentials) |
| Mid tier | $25/user/mo (Pro) | $33/user/mo (Unite Professional) |
| Top tier | Custom (Enterprise) | Custom (Enterprise) |
| AI features | Included at every tier | Limited |
Dialpad is lower at list and bakes AI into every plan. net2phone competes on aggressive negotiated pricing and on including unlimited calling across the US, Canada, and Latin America, which matters if your team calls the region.
| Area | Dialpad | net2phone |
|---|---|---|
| AI features | Native on every tier | Limited |
| Americas calling | US and Canada, metered international | Unlimited US, Canada, and Latin America |
| App design | Modern, fast, single app | Solid and simpler |
| Pricing model | Flat, AI included | Aggressive value, negotiable |
| CRM integrations | Strong (Salesforce, HubSpot) | On Professional |
| Business SMS | Included | Included |
| Desk phones | Supported | Broad support |
| Support | Good, chat-first | Responsive, US-based |
| Ease of setup | Self-serve friendly | Simple |
Dialpad wins on AI and polish. net2phone wins on value and Latin America reach. If your team calls across the Americas all day, net2phone's unlimited US, Canada, and LatAm calling is a real, specific advantage. If AI and a modern app are the point, Dialpad earns its slightly higher entry price. Match the platform to where your calls go and whether the AI will be used.
You want a modern, AI-first app and strong CRM integrations.
You call the Americas heavily and want strong value at negotiated rates.
Still not sure? Tell us about your setup, we'll tell you which one (or a third option you haven't considered) actually fits.
Get a personalized recommendationWe'll quote both Dialpad and net2phone (plus any other relevant options) at wholesale rates and tell you which fits your team's actual setup.