Panterra publishes less pricing detail than the big UCaaS brands, and what it does publish sits low. Here are the list prices we hold, what the number does as you add seats, what the add-ons and fees cost, and where the negotiating room actually is.
Panterra Networks costs $15 to $20 per user per month at list price on an annual contract, with Business Plus at $15 and Professional at $20 for a small team. Those are the published figures for the 1 to 5 seat band. Above five seats Panterra stops publishing and starts quoting, so your number is driven by seat count, term length, and how much of the platform you bundle. Taxes and regulatory fees add roughly 10% to 20% on top, and desk phones, toll-free usage, and contact center seats sit outside the per-user rate. Because Panterra publishes a rate card only at that entry band, we do not quote a percentage off list for it. Above five seats the rate is quoted deal by deal, and the leverage sits in term, bundled features, and waived setup.
Two tiers carry a published list price, both per user per month on an annual agreement at the 1 to 5 seat band. That is the only band Panterra publishes. The month to month column is modelled on the category norm of roughly 15% to 20% above annual, so treat it as a planning figure and confirm it on your quote.
| Plan | List (annual) | Month to month | What you get |
|---|---|---|---|
| Business Plus | $15 /user/mo | $17 to $18 | Core phone service, auto attendant, apps, voicemail to email. |
| Professional | $20 /user/mo | $23 to $24 | Adds video, messaging, call recording, CRM, reporting. |
Panterra sells through partners rather than a self serve checkout, which is why so little of its pricing shows up on the open web. The published number is a starting reference, not the price you will sign.
Set your team size below. The calculator shows the published list price for that seat band. Panterra publishes no rate card above the entry band, so instead of a discount range the calculator prints the flat list rate and a note telling you the discount is quoted.
Panterra list pricing on this page was last verified June 7, 2026.
Published rates are written for a five person company. What a 60 person company pays is a different number.
| Seats | Business Plus list | Professional list | Negotiated rate |
|---|---|---|---|
| 1 to 5 | $15 | $20 | Quoted, list is the reference |
| 6 to 10 | $15 | $20 | Quoted, no published band |
| 11 to 24 | $15 | $20 | Quoted, push setup |
| 25 to 50 | $15 | $20 | Quoted, bundle features |
| 51 to 100 | $15 | $20 | Quoted, term and hardware |
| 101 to 250 | $15 | $20 | Quoted, multi year |
| 251 to 500 | $15 | $20 | Quoted, deal by deal |
| 500+ | $15 | $20 | Quoted, fully custom |
We would rather write Quoted than invent a rate card, because our file carries published Panterra list figures only at the smallest band. Panterra already sits near the wholesale floor, so the percentage you claw back is small next to what a RingCentral or Nextiva negotiation gives up. That is a feature of the pricing model, not a failure of the negotiation.
Worked example, 50 seats on Professional. Fifty seats at the $20 list rate is $1,000 per month, or $12,000 per year. Set the calculator to 50 seats and it prints those two figures and then a note, because there is no published band at that size to discount against. On Business Plus, 50 seats at $15 is $750 per month, or $9,000 per year, and the calculator prints the same note. Your quote is a negotiated number rather than a percentage off a published rate card. Add taxes and fees on top of every one of those figures, and add hardware if you are not reusing handsets.
Small movement on a low starting price beats large movement on a high one. Panterra starts where other platforms finish, so judge it on the final monthly figure rather than the size of the discount you extracted. Get the exact number for your seat count →
Our pricing file carries no published feature matrix for Panterra, so we will not print one as though it were verified. Below is the platform baseline we have confirmed, with the tier split as it is usually quoted. Anything marked Confirm at quote is worth getting in writing, because two Panterra proposals at the same per-seat price can include different things.
| Feature | Business Plus | Professional |
|---|---|---|
| Unlimited US/Canada calling | ✓ | ✓ |
| Auto attendant / IVR | ✓ | Multi level |
| Mobile and desktop apps | ✓ | ✓ |
| Voicemail to email | ✓ | ✓ |
| Video meetings | Confirm | ✓ |
| Team messaging | Confirm | ✓ |
| Call recording | Confirm | ✓ |
| CRM integration | Confirm | ✓ |
| Analytics | Basic | Standard |
| Contact center queues | Separate SKU | Separate SKU |
| HIPAA / HITRUST / SOC 2 | ✓ | ✓ |
| Uptime SLA | 99.999% | |
The compliance row changes the math for a lot of buyers. On most platforms, HIPAA coverage and a signed business associate agreement mean stepping up a tier or paying an uplift. Panterra treats it as part of the platform, so a clinic comparing a $15 Panterra seat against a $30 seat elsewhere is often comparing a genuinely lower total rather than a stripped down one. See our guide to VoIP and HIPAA compliance before you shortlist.
The per-user rate is the part everyone reads. The add-ons decide whether the invoice still matches the proposal in month three.
| Add-on | What to expect |
|---|---|
| Toll-free numbers | Per number monthly, minutes billed separately. |
| International minutes | Per minute by destination. |
| Extra DIDs | One per user included, extras billed monthly. |
| Call recording | With Professional. Confirm bundling and retention. |
| AI transcription | Behind Dialpad. Price it explicitly. |
| Contact center seats | Separate SKU, own per agent rate. |
| E911 | Small per line fee, not optional. |
| Desk phones | Rental $3, $5, $7 monthly for basic, premium, executive. Purchase $100, $150, $250. |
The hardware line deserves arithmetic. Renting basic handsets at $3 per month across 50 users is $5,400 over three years, against $5,000 to buy them once and keep them for five. Rental wins on cash flow and loses on total cost, and it is easier to approve because it hides inside the monthly. Our phone hardware guide covers when renting genuinely makes sense.
Every advertised VoIP price, Panterra included, is quoted before tax. Budget roughly 10% to 20% on top of the per-seat rate. Four things make that up. The federal Universal Service Fund contribution is a percentage of interstate revenue and it moves every quarter, which is why a bill can shift with nothing changing on your account. A regulatory recovery fee passes through the carrier's own compliance overhead. E911 fees are charged per line and set locally. State and local telecom taxes vary widely, so a company in Chicago or Baltimore pays meaningfully more than the same company in a low tax state.
For 50 seats on Professional, a $1,000 monthly service charge realistically invoices between $1,100 and $1,200. That difference is the single most common reason a first invoice does not match the proposal. Ask for a sample invoice with taxes modelled for your billing address before you sign, not a clean quote showing service only. We break the structure down in VoIP taxes and fees explained.
With most providers the biggest lever is volume. With Panterra it is term, because the starting rate is already low enough that seat count moves it only a little.
Annual versus month to month. Month to month costs roughly 15% to 20% more across this category and buys you the ability to walk. On a $15 seat that premium is a couple of dollars, which is cheap flexibility if you are mid office move or still validating the platform. On a 200 seat deployment the same premium is real money.
One, two or three year terms. A longer term is where Panterra gives ground, typically a better rate plus waived onboarding and better hardware treatment. The trade is a three year lock in a market that changes fast, so only take it if you are confident in the fit.
Seat count thresholds. Pricing steps rather than slides. At 48 seats and growing, ask what 51 unlocks, because committing a few seats early can pay for itself. Ask the reverse too, because shrinking below your committed band rarely lowers the bill.
Auto renewal and early termination. Most agreements renew automatically unless you give notice in a defined window, often 30 to 60 days before the term ends. Early termination is usually the remaining term at contract value, which makes a three year deal expensive to exit in year one. Both clauses are negotiable at signature and almost impossible to change afterwards.
Bundling contact center. Adding queue seats to the same paper is the strongest leverage most Panterra buyers have. It raises total contract value, which is what the vendor optimizes for, and gives you something real to trade against the UCaaS rate. If contact center is anywhere in your roadmap, negotiate it now rather than a year later.
The tier split is not standardized. Panterra packages by deal, so two quotes at the same per-seat price can hold different feature sets. Buyers who compare only the dollar figure sometimes find call recording in one proposal and not the other. Get the included feature list written into the order form.
Onboarding on complex builds. Small deployments usually get setup thrown in. Multi site configurations and anything porting off a legacy PBX carry a one time professional services charge. It is negotiable, and far easier to remove before the rate is agreed than after.
Porting timelines. Porting is normally free but rarely fast. Plan four to six weeks and expect to run both systems in parallel for part of it, which means paying two bills for a month. Almost nobody budgets for the overlap.
Seats you stop using. Licences do not remove themselves when someone leaves, and an annual commitment bills the committed count regardless. Put a quarterly seat audit on whoever owns the account.
The AI gap. If your team expects live transcription, call summaries, and coaching prompts as standard, Panterra will feel thin next to Dialpad. That is a hidden requirement rather than a hidden fee, and it is better found during evaluation than after rollout.
Network readiness. Voice quality problems on a new cloud phone system are usually the local network, not the carrier. If your switches and firewall have never carried voice traffic, budget for the assessment and any QoS work. No VoIP quote includes it.
Entry list price per user per month on an annual agreement. We do not have a head to head Panterra comparison page yet, so each provider links to its own pricing breakdown.
| Provider | Entry list | Against Panterra |
|---|---|---|
| Panterra Networks | $15 | Lowest entry, compliance included |
| Zoom Phone | $16 | A dollar above Panterra on list, weaker compliance story |
| Dialpad | $20 | AI on every plan |
| GoTo Connect | $27 | Deepest discounting |
| RingCentral | $30 | Double the list, discounts hard |
Read that with one caveat. RingCentral and GoTo negotiate down hard, so their final numbers close much of the gap you see above. Panterra does not, because it never opened one. The provider with the biggest discount is rarely the one with the lowest invoice, and the invoice is the only number that matters.
That last one is what we do for a living. We hold negotiated agreements with Panterra and every provider in the table above, so we can put the real numbers side by side instead of the published ones. No cost, no obligation. Get a Panterra Networks quote →
We price Panterra at negotiated rates alongside two or three alternatives, taxes included.
Panterra Networks costs $15 to $20 per user per month at list on an annual contract. Business Plus is $15, Professional is $20. Above five seats the price is quoted, not published.
There is no free plan. Every tier is paid. A short pilot is sometimes available case by case through the partner handling the deal. Ask before you sign.
Setup is quoted, not published. Small deployments often get it waived. Larger builds carry a one time professional services line. Ask for it itemized.
Yes, but there is no published rate card above five seats to discount against, so the number comes from a quote rather than a percentage off list. Term, onboarding, and bundling are the real leverage.
Business Plus at $15 per user per month. Professional is $20. Nothing on the price list is cheaper, and going cheaper elsewhere means dropping features.
The rate holds for the term you sign. Year two moves on seat growth and regulatory fees. Renewal is where the rate moves, so get any cap in writing.
At list, 50 seats on Professional is $1,000 per month and $12,000 per year. Business Plus is $750 per month. Panterra does not publish a rate at that size, so the real number comes from a quote.
Panterra starts at $15, just under Zoom Phone's $16 and half the $30 RingCentral entry price. RingCentral and Zoom discount hard at volume while Panterra does not. Compare final quotes.