net2phone Pricing in 2026

net2phone plan pricing in 2026

net2phone sells two Unite plans, priced per user per month, and both get cheaper per seat as headcount rises. The figures below are published list for a small team on annual billing.

Plan	List (annual)	Month-to-month	What is included
Unite Essentials	$25/user/mo	About $29	Unlimited US, Canada and Latin America calling, SMS, video, auto attendant, voicemail, call recording, mobile and desktop apps
Unite Professional	$33/user/mo	About $38	Everything in Essentials plus CRM integrations, advanced reporting, call analytics and API access

Month-to-month adds about 15 percent, low for a category where Zoom Phone, Dialpad, 8x8 and Nextiva all sit closer to 20 percent.

What you actually pay by team size

Set your team size below. The calculator shows the published list price for that seat band and the range we see on recently signed net2phone agreements at the same size.

net2phone list prices and the negotiated ranges behind this calculator were last verified on June 7, 2026.

List is a starting point. Two things move it. Seat count, which net2phone publishes openly, and negotiation, which nobody publishes.

Team size	Essentials list	Professional list	Typical discount off list
1 to 5 seats	$25	$33	Essentials 18 to 24 percent, Professional 20 to 26 percent
6 to 10 seats	$23	$31	Essentials 20 to 26 percent, Professional 19 to 25 percent
11 to 24 seats	$21	$29	Essentials 18 to 24 percent, Professional 21 to 27 percent
25 to 50 seats	$20	$27	Essentials 20 to 26 percent, Professional 19 to 25 percent
51 to 100 seats	$19	$25	Essentials 37 to 43 percent, Professional 18 to 24 percent
101 to 250 seats	$18	$24	Essentials 40 to 46 percent, Professional 19 to 25 percent
251 to 500 seats	$17	$23	Essentials 42 to 48 percent, Professional 20 to 26 percent
500+ seats	$16	$22	Essentials 40 to 46 percent, Professional 21 to 27 percent

A worked example. Fifty seats on Unite Essentials sits in the 25 to 50 band, so list is $20 per user per month. That is $1,000 a month, or $12,000 a year, before taxes and hardware. At the negotiated rate we see at that size, the same 50 seats land around $740 to $800 a month, roughly $8,880 to $9,600 a year. Same plan, same features, same platform.

The gap widens past 50 seats, and unevenly. Essentials is the tier net2phone defends hardest against Zoom Phone and GoTo Connect, so there is more room in it. If you have been told the discount is a flat percentage across the account, question it.

The only number that matters is the one on your paper. Get an exact net2phone quote for your seat count, priced beside two or three alternatives.

What the plans include

The gap between the two plans is narrower than most vendor ladders. Essentials is not a stripped down starter tier. It carries call recording and the Latin America calling that is net2phone's real differentiator.

Feature	Unite Essentials	Unite Professional
Unlimited US and Canada calling	✓	✓
Unlimited Latin America calling	✓	✓
Business SMS	✓	✓
Video meetings	✓	✓
Auto attendant and IVR	✓	✓
Voicemail transcription	✓	✓
Call recording	✓	✓
Mobile and desktop apps	✓	✓
Advanced reporting and analytics	Not included	✓
CRM integrations	Not included	✓
API access	Not included	✓
Salesforce connector	Add-on	Add-on
AI transcription and summaries	Add-on	Add-on
Contact center queues	Add-on	Add-on
24/7 US based support	✓	✓
Dedicated account manager	50+ seats	50+ seats

Two things stand out. Call recording is included on the entry plan, where RingCentral makes you buy up to Advanced. And the uptime commitment is 99.9 percent, not the 99.999 percent the other majors publish, which is about nine hours of allowed downtime a year against five minutes.

Add-ons that change the bill

The per seat rate is the biggest line on the invoice, not the only one.

• Extra phone numbers. The first direct number per user is included. Additional local DIDs for departments, locations and fax lines are billed per number.
• Toll-free numbers and minutes. The number carries a monthly charge and inbound usage is billed per minute on top. Get that rate in writing and multiply it by real volume.
• International calling. Latin America is included. Everywhere else is a per minute rate that varies widely by country, or an unlimited bundle sold per user.
• AI transcription and call summaries. An add-on here, as at RingCentral, Zoom Phone, GoTo Connect, 8x8 and Nextiva. Only Dialpad includes it on every plan.
• Contact center seats. Queues, skills based routing and supervisor monitoring are a separate SKU priced per agent, at a multiple of a standard seat.
• Call recording storage. Recording is included. Retention beyond the default window is where the charge appears.
• 10DLC registration. A one time fee to send business SMS in the US. Small, unavoidable, almost never in the first quote.
• E911. Every seat needs a registered service address and carries a small monthly regulatory charge.
• Desk phones. A basic Yealink T33G or Poly E100 rents at $3 per device per month or buys at $100. A premium T44G or Poly E300 is $5 or $150. An executive T54W or Poly E500 is $7 or $250. Over 36 months, renting a basic phone costs $108 against $100 to own it, so rental is near break even and includes replacement.

Our view: hardware is where quotes get padded most often. Count who genuinely needs a desk phone. Usually the front desk, the conference rooms and anyone on the phone all day. Everyone else lives in the app.

Taxes, fees and surcharges

Every price on this page is pre tax, as is every price on net2phone's own site. Expect roughly 10 to 20 percent on top of the quoted per seat rate.

The stack is federal USF, a regulatory recovery fee set by the provider rather than by any government, 911 fees per seat, and state and local telecom taxes that depend on where your users sit. Seats concentrated in one low tax state land at the bottom of that range, seats spread across high tax jurisdictions at the top.

Ask for a sample invoice, not a quote. A quote shows the rate, an invoice shows what hits the bank account. Full detail in VoIP taxes and fees explained.

Contract terms and what drives the price

Term length. Month-to-month costs about 15 percent more than annual, and a two or three year term buys further movement. Signing three years to save a few dollars a seat is a bad trade if you have not tested the platform properly.

Seat count. The published ladder steps at 6, 11, 25, 51, 101, 251 and 500 seats. At 48 seats and growing, the difference between signing at 48 and at 51 is a full band. Ask to be priced at the band you will be in mid term.

Auto renewal. Most UCaaS agreements renew automatically, often at a higher rate. Get the renewal rate written into the original agreement. Fixing only the first term rate defers the fight to a moment when you have no leverage.

Bundling. Agent licenses carry far more margin than standard seats, so adding contact center changes the whole negotiation. Buy both together. Phone system first and contact center six months later is the most expensive order.

Hidden costs and what surprises people

• Seats nobody uses. The most common overspend is not a bad rate, it is a seat count nobody trued down after turnover. On 100 seats, 8 stale seats is roughly $1,800 a year at list.
• The renewal rate. A first term rate that steps up later is normal here, and negotiable only before you sign.
• Porting timelines. Porting is free and rarely fast. Plan overlap, and never cancel the old service before the port completes.
• The 99.9 percent SLA. Read the remedy. On most VoIP contracts a breach earns a service credit, not compensation for lost business.
• LatAm calling you never use. A real advantage if you have staff or customers there. If you do not, Zoom Phone at $16 list deserves a look.
• Add-on drift. AI transcription for sales, a toll-free number for support, extra DIDs, recording storage. Individually small, together routinely 15 to 25 percent on a bill quoted on the seat rate alone.

How net2phone pricing compares

Entry list price is the fairest single comparison, since every provider publishes it.

Provider	Entry list (per user/mo)	Free trial	Where it wins
net2phone	$25	Yes	Latin America calling and call recording on the entry plan
Zoom Phone	$16	Yes	Cheapest list price in the category
Dialpad	$20	Yes	AI transcription and summaries on every plan, not as an add-on
Nextiva	$30	Yes	The best post-sale support we see
RingCentral	$30	No	Deepest feature set and global coverage

net2phone is a middle of the market price with one specific advantage. It undercuts RingCentral and Nextiva by $5 a seat at list and sits above Zoom Phone and Dialpad. If your business touches Mexico, Colombia or Brazil, the included calling can be worth more than the whole per seat difference. If it does not, paying $25 over Zoom Phone's $16 has to rest on something else.

The head-to-head we get asked about most is Dialpad vs net2phone. Dialpad sells AI on every seat. net2phone sells international reach.

How to pay less than list

• Never accept the first number. List is an opening position at every UCaaS provider.
• Price at least two real alternatives at once. A competing quote is the only leverage that reliably moves a rate.
• Commit to a term if you are confident, and only then. Annual beats month-to-month by about 15 percent.
• Right size the plan first. If nobody will read a dashboard or build against the API, Essentials is the honest tier, and that alone saves $8 a seat.
• Count the desk phones properly. Most seats do not need one.
• Get the renewal rate in the contract, not just the first term rate.
• Ask for a sample invoice so taxes and fees are visible before you sign.
• Use an advisor. The provider pays us, so the quote costs you nothing.

Get a net2phone quote at wholesale rates, priced beside two or three alternatives.